Privacy Policy

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Privacy Policy

Last Updated: January 7, 2026

LUMYNEX Technologies Inc ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our cybersecurity software products.

1. Information We Collect

We collect only the minimum information necessary to provide our services:

  • Account Information: Name, email address, and payment information when you subscribe
  • Device Information: Operating system type, device ID for license activation
  • Usage Data: Threat detection logs, software crash reports for improving our product
  • Support Data: Communications with our support team

2. How We Use Your Information

We use your information to:

  • Provide and maintain our security software
  • Process your subscription payments directly (no third-party processors)
  • Send you software updates and security alerts
  • Provide customer support
  • Improve our products and develop new features

3. Data Sharing and Third Parties

We DO NOT sell your personal data to third parties. We may share limited information only when:

  • Required by law or legal process
  • To protect our rights or safety of our users
  • With your explicit consent

4. Data Storage and Security

We store your data on secure servers located in the United States. We use industry-standard encryption and security measures to protect your information. Your file backups are encrypted end-to-end before upload.

5. Your Rights and Choices

You have the right to:

  • Access your personal data we store
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data in a portable format

6. Children's Privacy

Our software is designed for family use but requires an adult (18+) to create the account. We do not knowingly collect personal information from children under 13 without parental consent.

7. Cookies and Tracking

Our software uses minimal cookies for authentication and preferences. We do NOT use tracking cookies for advertising. See our Cookie Policy for details.

8. International Data Transfers

If you use our software outside the United States, your data may be transferred to and stored in the US. We comply with applicable data protection laws including GDPR for EU users.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or software notification.

10. Contact Us

For privacy-related questions or requests, contact us at:
Email: support@lumynextech.com
Address: 1914 Thomes Ave Ste 2, Cheyenne, WY 82001